FAQ

Frequently Asked Questions

Answers to common questions about working with Momentum. Can’t find what you need? Get in touch.

Who do you work with?
We work with NGOs, charities, foundations, and social impact organizations. Our clients range from small community nonprofits to larger international charities and grant-making foundations. If your mission is to create positive social or environmental impact, we’d love to talk.
What’s your process?
We follow a four-phase process: Discovery & Audit, Strategy & Plan, Execution, and Optimize & Scale. We start with stakeholder alignment and research, then build a tailored strategy and roadmap. From there we execute campaigns and continuously optimize. You can read the full breakdown on our Process page.
What does it cost?
Our engagements are tailored to your budget and goals. We offer project-based work (e.g. strategy, audits, campaigns) and ongoing retainer relationships. Typical engagements start in the $5K–$15K/month range for ongoing support. We also offer a free strategy call to discuss your needs and recommend an approach.
How long does it take to see results?
It depends on your goals and channels. Paid campaigns often show early signals within 2–4 weeks; donor acquisition and retention improvements typically build over 3–6 months. We set clear KPIs and milestones at the start so you know what to expect and when.
Do you work remotely?
Yes. We’re a remote-first team and work with clients globally. We use video calls, shared dashboards, and async updates so collaboration stays smooth regardless of location. We can also travel for key workshops or kickoffs if needed.
Can you help with a one-off project?
Yes. We take on strategy audits, campaign builds, rebrands, and one-off projects. Many clients start with a project and then move to an ongoing retainer once they see results. Tell us your goals and we’ll recommend the best fit.

Still Have Questions?

We’re happy to answer. Book a free strategy call or drop us a line.

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